Sprint - The Worst Service in Burbank and Irvine

This piece was started in 2013, the issues have continued for over five years.   For the most current problem please scroll to the bottom of this audit trail on Sprint service and support.

I have written posts on ATT in regard to their technical issues and service issues.  Over the last few years they have improved dramatically.  In the case of Sprint, things have declined.

Sprint has the worst product services AND the worst customer support when I compare ATT, T-Mobile, Verizon, Metro PCS and Sprint.  This includes technical service in regard to the performance of their product offering and customer service.

Sprint has the worst coverage in Burbank California.  Some places are not very good at best but many spots are worthless.  Sprint also has the worst customer service and problem resolution record for a single specific problem of any business I have written about here.

LTE promised in your area?  Just a warning, they cannot even make 3G work.

Click on "read more" for the complete story and details.

Union Rescue Mission - March at a glance

Los Angeles has the highest homeless population in the United States.

Union Rescue Mission is the largest homeless facility in Los Angeles.

URM (www.urm.org to learn more) relies on people like you to help them serve the homeless.  It is an overwhelming task.  If you want to follow their CEO Andy Bales you can find him on facebook and on twitter @abales.

You can help.  Visit the URM website.  Your fully tax deductible donation in any amount will help.  There are many ways to donate or help.  They even accept Pay-Pal.  Too busy?  In less than 30 seconds you can feed five people a full meal from your cell phone.  $10 will feed five people.

To donate $10 to Union Rescue Mission, text the letters URM to 85944. You will receive a confirmation text message. Reply with the word YES to complete the transaction.  

I'd like to list a few highlights of this month that were accomplished over at URM.  They are more than just a meal, a bed, a shower, clothes, programs for recovery and change, support ...... and more.  They are ....

Total Mental Health Clinic Sessions - 143 Total Health Center Visits - 386 Total Dental Clinic Visits - Individual Patients Seen - 555 Total Legal Clinic Visits - 31 (slow month, 404 this year) Total Volunteer Hours - 4,252 (You can help in many ways) Total Meals Served - 50,900 Yes, meals in ONE month Total Nights of Shelter (per individual) - 21,307 Total Nights of Shelter (per family) - 1,725 You can help.  www.urm.org

Today I wrote my elected officials

Today I wrote my California elected officials.  I also sent a copy to our President and the people in Washington.  Below is a copy of my letter.

I have lost all faith in our California elected officials.

The subject of firearms is a topic that is a current focus of attention in our nation.  Looking at some of the items in process it makes me ask myself if some of these folks are actually serious, do they have any logical thinking ability?  Or, is this just a very efficient media stunt to get their name into the press?  It seems the latter is the case.  I had never heard of many of these folks until their antics started using the subject of firearms as a foundation.

Assembly Bill 760 (Dickinson) imposes a sales tax of .05 cents per ammunition component (complete cartridge, bullet or case).  - Does this dick(inson) have any basic math skills?  A box of 50 rounds of .22LR ammunition that is usually around $2.50 would now be $5.00?  The most popular cartridge used to teach young people how to safely handle firearms.  A premier target cartridge.  Well, I know this fellows name now and if I see him run for any office I will do my best to bring his lack of ability to the public via social media.

Senate Bill 47 and 108 (Yee) - I had no idea who this fellow was a year ago.  I am now personally embarrassed that he has anything to do with the state where I was born. 

Senate Bill 53 (DeLeon) requires persons to buy an annual ammunition purchase permit, requires the registration and thumbprint of the purchaser for each ammunition purchase, and bans online and mail order sales of ammunition to Californians. - More paperwork here and more taxes from the joker above.  You folks are doing a heck of a job driving business out of California.  Between the taxes and paperwork it is a wonder why any business would want to reside in this state.  You folks mismanage the money you are given and a year later ask for more.  The voters pass a measure to raise taxes for teachers and a few months later layoff notices still go out to many teachers.  You are all scoundrels, liars and dishonorable by any standard that I was taught when I went to school in Los Angeles back when you did not need to take a test to graduate to affirm you could read or write. 

Senate Bill 293 (DeSaulnier) bans the sale of conventional handguns, if the Department of Justice approves the sale of “Owner Authorized – Smart” handgun technology. - You folks really cannot see the path this is leading to?

Senate Bill 374 (Steinberg) expands the definition of “assault weapons” to BAN the future sale of VIRTUALLY ALL semi-auto rifles (including rimfire cartridges) that accept a detachable magazine, requires NEW “assault weapon” registration, requires registration of ALL those semi-auto rifles that are currently possessed to retain legal possession in the future, and subjects these firearms to all other “assault weapons” restrictions. - Steinberg. Feinstein. When they talk of the Jewish homeland of Israel where they fight for the country I hope they check your passports to assure they are on the NO ENTRY list.  I am Jewish and you both offend me personally.

Senate Bill 396 (Hancock) bans the possession of any magazine with a capacity to accept more than 10 cartridges, including currently legally possessed "grandfathered" large capacity magazines. - Legal one day and outlawed the next.  Thankfully our government trained many of us in the past, some of us extremely well.  Many of us are now at the age where we have led a full and productive life and are not concerned with possible consequences.  The DHS can buy all the ammunition and light tanks it can with the taxpayers money but if you folks cannot sleep at night it is no mystery to me.

Senate Bill 567 (Jackson) changes the technical definition of a shotgun, which would turn all handguns into short-barrel shotguns that are illegal to own. - I really need to talk to this fellow.  I want him to change the definition of "automobile" so my car can then fly over the traffic here in Los Angeles.

You folks are pathetic and anything but leaders.

I await my form letters as your typical response.

"Genalex" Gold Lion 12AX7 / ECC83

Some of you have been asking if I could make some of my tube testing available again.  This is the first report that I have put out to the public for a while.  I will continue to put reports on this blog.

To see the full report just click on "read more" below

The Day The Music Died?

Any image in this piece may be clicked on for a larger image.

It had been a while since I spent the day in Hollywood visiting some of my friends and some of the music stores.  My thought many times during the day was a lyric by Don McLean in the song American Pie ... the day the music died.

Back in the mid 70s through the early 80s we were treated to Disco.  It took time (way too long from my personal point of view) for Disco to die.  

I talk about the state of vacuum tubes and how there has been a steady decline over the last decades.  Today there are more "types" than ever and the offerings are worse than they have ever been.  As sad as I have been over the state of vacuum tubes the state of guitar amplifiers seems even worse.

Click on "read more" to continue ....

Asshat of the day award - Fidelity Investments

Today I received a notification that there was an iPhone update to my Fidelity mobile app.  My app had been working fine in the past and I always downloaded the latest update.

Bottom line - big mistake.

I tried to log in many times.  It said my password was invalid.  I went to my desk PC and all worked fine.

I deleted the app and downloaded it again.  Same problem.

I called Fidelity.  They confirmed there was indeed a problem.  They had no estimate on when the issue would be resolved.  

This financial app is a bit more important than something like "angry birds".  People rely on the Fidelity tools for their investments.

Click on "read more" to continue

President Obama. One very smart cookie?

I am going to point out some FACTS.  Take this or leave this.  Put the pieces together or walk away from the compelling evidence.  

It is clear to me that our President and his administration are masters at working the system.  There are none better at working the media.  They have no equal in history at leveraging tragic events to put the nation back on track to prosperity and growth.

Click "Read more" to continue.

Rock Guitar Daily with Tony Conley: NAMM 2013 - Vol. I - 65amps, Myles Rose, Hahn Guit...

Rock Guitar Daily with Tony Conley: NAMM 2013 - Vol. I - 65amps, Myles Rose, Hahn Guit...: I recently took a trip out to Los Angeles to catch the 2013 NAMM show - for those of you unfamiliar with NAMM, it is the National Associa...

Thanks to Tony for the kind words.

Obama. Has he finally gone insane for real?

Say what you will about our President, Obama.  Was he born in the USA?  The debate continues.  But .... there is one thing that cannot be disputed.  He is now clearly insane and it may be time for Vice President Biden to step up to the plate.

What the hell am I talking about?

How many folks realize that our President is considering the Mayor of Los Angeles a candidate for Secretary of Transportation?  If this does not show that our President is insane I don't know where one could find a better example.

First off, our Mayor never had any education in traffic patterns.  All the work done here in Los Angeles has been done by others, not by him  We continue to have some of the worst traffic in the nation and considering the size of our city one of the worst public transportation systems in the nation.

Our Mayor also allows major streets such as Sunset Blvd to be impacted by road work during the height of traffic.  This is one more area that shines a spotlight on the man we have elected as our Mayor and the man we have elected as our President.

Well Mr. President, I am ashamed to say that I voted for you the first time and due to two horrible options in the last election I voted for you again BUT .... next time I may just vote Republican based on the antics of many of "my Parties" recent behavior.  As far as the Mayor of Los Angeles?  The guy is a media clown and I have personally seen him act one way when the cameras are not running and another way when they are turned on.  The guy is an asshat and fart face on more levels that one can imagine.

http://www.governing.com/blogs/fedwatch/gov-next-transportation-secretary.html 

Need Glock parts? Here is a bit of a warning.

You may want to think twice before

considering doing business with these folks

I have written a number of pieces on customer service in this blog.  I have seen some of the  best and some of the worst.  I may have found the worst at this point.

These folks advertise themselves as the number one parts supplier for Glock pistols in the world.  I will venture to guess that a year from now this will not be the case if this statement is even true at this point in time.

I understand with the current firearms issues in this country that certain items are hard to keep in stock by vendors such as this one.  The issue that they, the largest of these vendors, does not note on an item by item basis, what is out of stock when one places an order.  Folks like Brownell's and dozens of other vendors do this.  In face, I cannot find ANYBODY who has online ordering that does not do this, other than these folks.

But, that is NOT the main issue.  The main issue is their lack of customer service, lack of response, phones which are never answered and the general run around.

Yes, these folks in my book are currently the #1 folks in my book but not as a parts vendor. They are #1 in the position of holding the worst customer service award.

Here is a bit of dialogue I sent to these folks .... click "read more" to continue.