Need Glock parts? Here is a bit of a warning.

You may want to think twice before

considering doing business with these folks

I have written a number of pieces on customer service in this blog.  I have seen some of the  best and some of the worst.  I may have found the worst at this point.

These folks advertise themselves as the number one parts supplier for Glock pistols in the world.  I will venture to guess that a year from now this will not be the case if this statement is even true at this point in time.

I understand with the current firearms issues in this country that certain items are hard to keep in stock by vendors such as this one.  The issue that they, the largest of these vendors, does not note on an item by item basis, what is out of stock when one places an order.  Folks like Brownell's and dozens of other vendors do this.  In face, I cannot find ANYBODY who has online ordering that does not do this, other than these folks.

But, that is NOT the main issue.  The main issue is their lack of customer service, lack of response, phones which are never answered and the general run around.

Yes, these folks in my book are currently the #1 folks in my book but not as a parts vendor. They are #1 in the position of holding the worst customer service award.

Here is a bit of dialogue I sent to these folks .... click "read more" to continue.