A little more information

The two main activities in my life: Helping the hungry in the late hours of the night and helping guitar players sound better one amp at a time.

I always try to remember that in order to do good one has to take action and actually do something.

I was born and raised in Los Angeles. I have watched the city and Southern California change for well over half a century.

I can be found on facebook at www.facebook.com/mylesr or on twitter at www.twitter.com/myles111us

As of late 2019 the music related links and prints noted on this page which had their links to by GAB (Guitar Amplifier Blueprinting) website are no longer accessible. I grew weary of updating my GAB website and let it go away. You can contact me on Facebook. Saunders Stewart Models continues full operation but we are not accepting new clients without a referral.

Los Angeles Architectural History

Los Angeles Architectural History
1935 Art Deco at some of its finest: No. 168 - Griffith Observatory- (click on the photo for information)

Tuesday, January 8, 2013

Need Glock parts? Here is a bit of a warning.

You may want to think twice before
considering doing business with these folks

I have written a number of pieces on customer service in this blog.  I have seen some of the  best and some of the worst.  I may have found the worst at this point.

These folks advertise themselves as the number one parts supplier for Glock pistols in the world.  I will venture to guess that a year from now this will not be the case if this statement is even true at this point in time.

I understand with the current firearms issues in this country that certain items are hard to keep in stock by vendors such as this one.  The issue that they, the largest of these vendors, does not note on an item by item basis, what is out of stock when one places an order.  Folks like Brownell's and dozens of other vendors do this.  In face, I cannot find ANYBODY who has online ordering that does not do this, other than these folks.

But, that is NOT the main issue.  The main issue is their lack of customer service, lack of response, phones which are never answered and the general run around.

Yes, these folks in my book are currently the #1 folks in my book but not as a parts vendor. They are #1 in the position of holding the worst customer service award.

Here is a bit of dialogue I sent to these folks .... click "read more" to continue.